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Reviews

At Arnold Brothers Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
101 Reviews

Cynthia Gumbart
03/02/2023
Ed Pence
02/17/2023
Located in Blandinsville
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Steve Cox
12/29/2022
Located in MACOMB
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
William Sly
12/28/2022
Located in Macomb
The gentlemen that installed my new furnace did an excellence job. They were very professional and very knowledgeable. The installation was done in my opinion very quickly.They cleaned up after themselves, leaving the area as clean as it was when they arrived.I did think that the service call leading up to the installation of the new furnace could have been more thorough.
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Janet Lane
10/14/2022
They keep my ac and heater in top condition. Very respectful and friendly, honest, prompt and they do a great job!
Janet
10/10/2022
Located in Macomb
Airways on time, reliable, trustworthy and they do a great job!!!
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Dean Rockwell
09/20/2022
Located in Macomb
Adam was very thorough & professional!
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Fedor Andreev
08/20/2022
Provide excellent help for many, many years.
Kathleen Miller
07/28/2022
Located in Macomb
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Sheila Lynn
07/26/2022
They worked efficiently and professionally. They found the problem and fixed with no issue
Mark McCaw
07/23/2022
Located in Macomb
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Roger Hodges
07/14/2022
Good quality heating and AC service
Carrie Conners
06/22/2022
Kevin Kleinkopf
06/18/2022
In the last 2 years I personally had Arnold Brothers replace a 30 year old infrared heater unit in a farm shop that they did not sell or install originally but they were great to work with and very helpful. Our church has had Arnold Brothers replace 5 AC units in the last 2 years and we couldn't be happier from the beginning bid process to the end of the installations. Very professional to work with.
Veronica Kirkham
06/17/2022
Arnold Brothers has been awesome! Every time I have called them they responded immediately and provided excellent service. The entire team from the office staff to the service and installation crew was great! Thank you Arnold Brothers! Highly recommend!!!
Courtney
06/10/2022
Located in Macomb
Cory did an excellent job explaining how my Carrier unit was functioning, what it needed to perform better and how I can run it most efficiently in the future. Thank you!
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Pat Coker
05/24/2022
Thank you so much to the Arnold Brothers professional staff for the Unit installed on my porch! Now I can enjoy my space no matter what the weather is outside!! Great job!!
Pat Coker
05/20/2022
Located in Macomb
Im very pleased with the work done on my porch for heating and cooling. These guys are the professionals! I can now enjoy it year-round!
Service: New System Installation
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Tammy Myers
05/19/2022
Highly recommend, within a week of my central air going out they had a new unit in and working amazing! I can't thank them enough. Very professional, great staff again highly recommend for any of your needs! Thank you for such great service!
Dean Rockwell
05/10/2022
Located in Macomb
Very nice young man. Friendly, courteous and efficient.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Steve Cox
05/08/2022
Located in MACOMB
Quick, efficient service.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Charlene Callison
05/04/2022
Located in Macomb
Luke was wonderful. Somewhat late and I had to call the office to see if I had the wrong day. If more than a half an hour please call the homeowner. Explained the work but had to ask him to wear a mask and shoe covers. He did so and very kind to me and my husband. Could have looked more professional but working outside it was a problem that was explained. That is why I asked for shoe covers as it was muddy outside. I did not need to ask, though. Great company and friendly personnel.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Janet Bond
03/06/2022
Located in Blandinsville
Corey was excellent. He explained and repaired the furnace problem quickly. Highly recommend.
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Pamala Doll
02/10/2022
Located in Macomb
Cory worked on my fireplace and as always did an amazing job! Everyone from Arnold Brothers go above and beyond and I highly recommend them.
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Yee Yee Thwin
02/01/2022
Excellent service. Courteous staff.
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