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Reviews

At Arnold Brothers Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
85 Reviews

Dean Rockwell
05/10/2022
Located in Macomb
Very nice young man. Friendly, courteous and efficient.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Steve Cox
05/08/2022
Located in MACOMB
Quick, efficient service.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Charlene Callison
05/04/2022
Located in Macomb
Luke was wonderful. Somewhat late and I had to call the office to see if I had the wrong day. If more than a half an hour please call the homeowner. Explained the work but had to ask him to wear a mask and shoe covers. He did so and very kind to me and my husband. Could have looked more professional but working outside it was a problem that was explained. That is why I asked for shoe covers as it was muddy outside. I did not need to ask, though. Great company and friendly personnel.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Christine Creasey Campbell
05/04/2022
I received a call to schedule my pm...set that up. Luke arrived did the job very efficiently and was a very friendly and knowledgeable technician. Thank you for all that you did.
Janet Bond
03/06/2022
Located in Blandinsville
Corey was excellent. He explained and repaired the furnace problem quickly. Highly recommend.
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Pamala Doll
02/10/2022
Located in Macomb
Cory worked on my fireplace and as always did an amazing job! Everyone from Arnold Brothers go above and beyond and I highly recommend them.
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Yee Yee Thwin
02/01/2022
Excellent service. Courteous staff.
Karen M Peters
01/31/2022
Located in Macomb
He did a good job. Very nice. Thank you for your quick service.
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Yan Lwin
01/27/2022
Located in Macomb
We thank you for the quick response and efficient service. Corey did a great job.
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Kathy Gray
01/19/2022
Quick service. Knowledgable repair workers and very polite
David Otey
01/08/2022
Located in Colchester
Corey did a wonderful job. He double checked everything. He explained and fixed the problem. He was friendly and good natured.
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Twila Johnson
01/03/2022
Located in Bushnell
I called 4 places and you were the only call back. I have told everyone what a good job was done and how nice I was treated.
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Jerry Lindsay
12/22/2021
Located in Macomb
Luke came to our rescue. We arrived home from Minneapolis, MN after a long, cold trip. I tried to warm up the house from the app on my phone. 3 hours before we arrived home. When we got home at 6:00 PM, my thermostat stated failed ignition. Therefore, the house was cold. I called the after hours number and Luke returned a call to us. I related the problem to him and he said he would be over in 20 minutes. He discovered the problem and went to the shop to pick up parts and then returned and fixed lour problem. The house was soon warm again. Thank you Luke.
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Renee Sims
12/22/2021
Located in Macomb
Cory and Devon were professional and problem solved the heater. They were very informative and explained what needed to be done. They were also friendly and courteous. I trust Arnold Brothers and these two and highly recommend them.
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Jessica Arlis White
12/03/2021
I cannot recommend this company enough. Our furnace went out and after struggling to even begin to know where to look for someone to come assess it, I sent out multiple emails to several companies and Arnold Brothers got back to me within minutes of my email going out. Their staff is courteous and kind, their price is affordable and they will do anything and everything to help you out. Bless you all at Arnold Brothers for having big hearts in our time of need.
Shirley E Camp
11/22/2021
Located in Good Hope
Todd is an excellent technician. Efficient, on time and knowledgeable.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Scott Wheelhouse
11/09/2021
Located in Macomb
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Lois McMahan
10/27/2021
Located in Macomb
Very pleased, polite and helpful.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Ann Von Tom
10/27/2021
Located in Macomb
Cain was the representative in my home. He was neat,clean, and professional.
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
David Garner
10/17/2021
On time and professional.
Georgia Mayall
09/21/2021
Located in Plymouth
be nice if there was a standard veterans discount brian m did an awesome job was quick and fast
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Russell, Todd
09/20/2021
Located in Avon
Service: Preventive Maintenance
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Vicki Slater
08/19/2021
I can not say enough good things about Arnold Bros.! After 2 weeks of our AC being out, they came and replaced what we needed and its back on!! Thank you Todd (you are wonderful!) and Arnold Bros! We now have a new company for our water furnace!! ❤
Eugene Fields
08/16/2021
Located in Macomb
Service: System Repair
How likely is it that you would recommend Arnold Brothers to a friend or colleague?
Was your initial call to us answered promptly?
Did our representative present themselves in a neat, professional, and courteous manner at all times?
Did our representative thoroughly explain the service provided to you?
How clean did our representative leave the work site at the completion of the job?
Sandra Self
07/28/2021
Great service, Great people
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